1. Introduction
ESTA US Online, operated by Boardwalk Services Inc. ("we," "our," or "us"), provides US destination consulting services. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit estaus-online.com or engage our consulting services. By using our website or services, you agree to the practices described in this policy.
2. Information We Collect
We collect information you voluntarily provide when you request a consultation, contact us, or subscribe to communications. This includes your name, email address, phone number, travel preferences, and any details you choose to share about your planned trip. We also collect limited technical information automatically, such as IP address, browser type, device type, referring pages, and pages visited, through standard server logs and analytics tools.
3. How We Use Your Information
We use the information we collect to deliver and personalize our consulting services, respond to inquiries, prepare destination recommendations and planning reports, send transactional communications, improve our website and offerings, comply with legal obligations, and — only with your consent — share occasional updates about new services or destinations.
4. Cookies and Similar Technologies
Our website uses cookies and similar tracking technologies to operate essential site functions, remember preferences, and measure performance. You can configure your browser to refuse cookies or alert you when cookies are being sent; certain site features may not function correctly if cookies are disabled.
5. How We Share Information
We do not sell your personal information. We may share information with trusted service providers who help us operate our business (such as hosting, analytics, and email delivery), with professional advisors when required, and when legally compelled to do so. Any third parties we work with are contractually obligated to protect your information.
6. Data Retention
We retain personal information for as long as necessary to provide the services you requested, to comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.
7. Your Rights and Choices
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict our use of your personal information, and to opt out of certain communications. To exercise any of these rights, please contact us at the email address below. We will respond within a reasonable timeframe.
8. Security
We implement reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of your information.
9. Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from individuals under 18. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. The revised version will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact:
Boardwalk Services Inc.
74 E. Glenwood Ave Ste 292
Smyrna, DE 19977
Email: [email protected]
Phone: +1 309-585-3300
